Terms and Conditions


We only accept order and send the goods in the territory of the Republic of Indonesia. Buyers also must first create an account on the website of President Luggage Store by fill in data correctly.


Delivery of goods will be done after payment is received and confirmed by our team where the process of preparing delivery is 1-2 business days after payment is confirmed.

All goods that have been ordered will be examined carefully in advance to ensure the goods are not damaged or defective. Delivery of goods will be using a reliable delivery service and the buyer will get a tracking order after the goods have been shipped.

Order cancellation

President Luggage may cancel the order if the ordered item are not available, having an error in writing the prices; without giving any compensation to the customer.

In case of cancellation made by us, the funds already transferred / debited by credit card will be refunded to the customer.

Representations and Warranties

Users hereby agree that the President Luggage is not responsible for the transmission of incorrect, technical failure, hardware or software, loss, disruption or unavailable network connections, or computer transmissions that failed, incomplete, damaged, take the wrong route , garbled or delayed, or errors or other problems, whether caused by mechanical factors, human, electronic or other, that can restrict the user's ability to participate in the Channel.